Frequently Asked Questions
Everything you need to know about your Cody James experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return policy on all unworn items with original tags attached. Please ensure boots are returned in their original packaging to qualify for a full refund.
How do I find the right fit for Cody James boots?
Our boots generally run true to size, but we recommend checking our specific size guide located on each product page for detailed measurements and fit tips.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
How should I care for my leather products?
To maintain the quality of your leather, we recommend regular cleaning with a damp cloth and applying a specialized leather conditioner every 3-6 months.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our logistics to support more international destinations soon.